Effective Date: 24/04/2025

At Rycars, we value the privacy of our customers and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services, including booking a car rental through our website.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information from users of our website:

1.1 Personal Information

When you book a rental car with Rycars, we collect personal information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Passport or driver’s license information
  • Payment information (credit card details, billing address)
1.2 Non-Personal Information

We also collect non-personally identifiable information automatically as you interact with our website. This includes:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Time and date of visit
  • Referring URL
2. How We Use Your Information

We use your information for various purposes, including but not limited to:

  • Processing and confirming your car rental booking
  • Providing customer support and responding to your inquiries
  • Sending you confirmation emails, booking reminders, and rental-related information
  • Enhancing your user experience on our website
  • Analyzing website traffic and usage patterns to improve our services
  • Complying with legal requirements
3. How We Protect Your Information

We take the security of your personal information seriously. To protect your data, we implement physical, technical, and administrative measures, including:

  • Encryption of sensitive data (e.g., payment details)
  • Regular software updates and security protocols
  • Access control and monitoring for sensitive information

While we take reasonable steps to safeguard your information, no online transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with third-party service providers who help us with business operations, such as payment processing, website hosting, and email services. These service providers are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law, or if we believe it’s necessary to protect our rights, safety, or the rights of others.
  • Business Transfers: If Rycars is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you in advance if this happens.
5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, track your activity, and improve our services. You can control cookie settings through your browser, but please note that disabling cookies may affect your experience on our website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccuracies in your data.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-out: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.
  • Portability: In some cases, you may request that your data be transferred to another service provider.

To exercise any of these rights, please contact us at [insert email address or contact form link].

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided personal information, we will take steps to delete that information.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at:

 

Email: info@rycars.com